As we continue to look for opportunities to improve for all consumers, today we are excited to announce the launch of Mattel Creations Australia - our first "local" website for Australia & New Zealand-based consumers. This new site should allow you to receive purchases faster and at a lower shipping cost compared to buying on the US-based site.

Similar to our UK & DE sites, those who have a AUS-based shipping address will be able to order select Mattel Creations products via this new AUS site. Keep in mind that this site will have limited inventory of these products, while the full catalog of Mattel Creations products will continue to live on the US-based site. Please note: AUS consumers will be able to purchase select products on the US-based Mattel Creations site that are listed for sale starting Jan 1 2025 or thereafter; any products launched prior to that will no longer be purchasable on the US-based site by AUS consumers from this point forward.

Additionally, please be aware that product launches on the AUS site will typically occur at 9AM local time. 

Please be sure you are subscribed to Mattel Creations email, so that you are notified about new products launching along with the correct date and time for purchase on the AUS site. For some new products that will launch on the US site, but are not available on the AUS site, AUS consumers will continue to be able to order those new items from the US site as you do today. For products available on both sites, purchase limits will still apply, no matter which site you purchase from. As an example, if the limit on a product is 1 and a AUS consumer orders from the AUS site, she/he will no longer be able to order more of that product from either the AUS or the US site. 

If you have any questions about our new AUS site, please reach out to Customer Service here.

Hi, everyone!

Earlier this year, we launched Mattel Creations UK, which we hope has helped improve the buying experience for our United Kingdom consumers.

As we continue to look for opportunities to improve for all consumers, today we are excited to announce the launch of Mattel Creations Germany - our first "local" website for Germany-based consumers. This new site should allow you to receive purchases faster and at a lower shipping cost compared to buying on the US-based site.

Similar to our UK site, those who have a DE-based shipping address will be able to order select Mattel Creations products via this new DE site. Keep in mind that this site will have limited inventory of these products, while the full catalog of Mattel Creations products will continue to live on the US-based site. Please note: DE consumers will be able to purchase select products on the US-based Mattel Creations site that are listed for sale starting Jan 1 2025 or thereafter; any products launched prior to that will no longer be purchasable on the US-based site by DE consumers from this point forward.

Additionally, please be aware that product launches on the DE site will typically occur at 10AM local time. 

Please be sure you are subscribed to Mattel Creations email, so that you are notified about new products launching along with the correct date and time for purchase on the DE site. For some new products that will launch on the US site, but are not available on the DE site, DE consumers will continue to be able to order those new items from the US site as you do today. For products available on both sites, purchase limits will still apply, no matter which site you purchase from. As an example, if the limit on a product is 1 and a DE consumer orders from the DE site, she/he will no longer be able to order more of that product from either the DE or the US site. 

If you have any questions about our new DE site, please reach out to Customer Service here.

Did you know we have an official YouTube channel? 😁

On our channel, you'll find behind the scenes interviews, creator stories, and so much more!

We are also excited to announce that starting in November, we will begin hosting live selling events!

These events are a brand new way for you to enjoy collecting - you won't want to miss them!

CLICK HERE to visit the channel and make sure to hit the "SUBSCRIBE" button in order to stay in the loop with all of our future content!

Thanks so much for your continued support! We'll see you on YouTube. 😎

Here at Mattel Creations, you’re part of some of the most active and passionate communities in the collectible world – and we’re glad to have you with us. In our ongoing efforts to support your participation, we’re very proud to announce the addition to our team of Senior Community Manager Dom Finetti. Dom’s day-to-day focus will be 100% dedicated to all of our Forums and our community. 

Based in Texas, Dom joins us with a strong background in online-based communities and social media. His affinity for collectibles began at a young age, attending toy conventions and finding himself particularly drawn to Star Wars and Masters of the Universe. 

We’re so excited to add one more to our growing number of enthusiasts. Please help us make CM Dom feel welcome in all of our Mattel Creations communities!  

-- HWC Gary