BADBOYJIM Posted February 25, 2020 Posted February 25, 2020 I just discovered today after someone had reacted to a post I made that my membership timeline is all jacked up, wondering if anyone else has noticed a change in there's, at 1st I thought when I lost my profile car that it was just due to the new site design and "upgrades" LOL, but I just discovered that my join date is listed as Nov 2019, when I have been a member since 1st year, I still have my 1st year number of 5861, nad I can see posts made prior to Nov 2019, but even those only show for year of 2019, not all my posts for last 18 years, so wondering if anyone else has experienced this or discovered it and if so how did you get it fixed if at all, and can one of the admin's chime in on how to fix or direct to where, and please don't say CS as they are not going to be able to do anything for site issues as we all know, and also don't just close it out BRAD as you like to do for many that don't fit personal agenda LOL, trying to get some real input and hopefully good help or guidance, thanks in advance. Quote
HW_DUDE Posted February 25, 2020 Posted February 25, 2020 you need to call CS, no one here can do anything Quote
BADBOYJIM Posted February 25, 2020 Author Posted February 25, 2020 9 minutes ago, HW_DUDE said: you need to call CS, no one here can do anything I guess you didn't see the part about don't suggest CS as they CANNOT do anything, I was asking if anyone else had experienced the issues as I had seen numerous members with newer dates that I know have been here for years, if they had heard anything or rcvd comments from anywhere on how or what can be done to fix it as customer service can't do anything about site issues but take note of issue/complaint. But thanks for the chime that was directly agaibst what I asked for. 1 Quote
HW_DUDE Posted February 25, 2020 Posted February 25, 2020 Just now, BADBOYJIM said: I guess you didn't see the part about don't suggest CS as they CANNOT do anything, I was asking if anyone else had experienced the issues as I had seen numerous members with newer dates that I know have been here for years, if they had heard anything or rcvd comments from anywhere on how or what can be done to fix it as customer service can't do anything about site issues but take note of issue/complaint. But thanks for the chime that was directly agaibst what I asked for. welcome Quote
Mattel Support Posted February 25, 2020 Posted February 25, 2020 Email customerservice@mattelwheels.com with the following information, and they'll be happy to help with your technical issues. 1. The type of computer you're using (PC, Macintosh) 2. The operating system (Windows, Mac, Linux, etc.) 3. The web browser you are using (Internet Explorer, Chrome, Firefox, etc.) including the browser version number. 4. The date the issue occurred 5. The specific error message you saw, if any 6. A detailed description of what happened 7. Your e-mail address or phone number, depending on how you would prefer to be contacted 1 Quote
866HWC Posted February 25, 2020 Posted February 25, 2020 I don't know if this is the problem but, remember 2019 the site including the board was rebuilt. Emails were sent out to archive all your post and data. I'm not experiencing this however I think it could be the issue. Quote The people who are most successful in life are those that adapt to change! Feedback-http://forums.hotwheelscollectors.com/eve/forums/a/tpc/f/9224060942/m/8931027168
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