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Posted

I'm seeing guys posting they are new to RLC membership and many of us existing members missed out But it clearly stated existing members would get priority???

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Posted

I waited 30+ minutes OTP with Mattel Customer Support while I was in the waiting room >1hr.  The Cust. Supp. Rep told me that the renewal period today was open to "everyone, not RLC members only" and used this as the reason for the site kicking me out 5+ times after I was kicked out of the waiting room!  Way to go Mattel web site developers! 

8lugnuts

RLC™ #59801 HWC™ #559541

Posted

So that’s it, those of us who’ve been members for many years are now ineligible for a membership? Thanks a lot!

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Posted
3 hours ago, TIM4ALTD said:

I'm seeing guys posting they are new to RLC membership and many of us existing members missed out But it clearly stated existing members would get priority???

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Sad

Posted

Why, been a collector over 5 years n would like to continue. I got as far as into the cart n was kicked out . Waited in waiting room n then it was sold out. How can I get a membership?

Posted

I'm glad I'm not the only one disgusted by the sale today. 

Sad to get shut out of a club we helped build over the years.

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Posted
7 hours ago, GARPIKE said:

I'm glad I'm not the only one disgusted by the sale today. 

Sad to get shut out of a club we helped build over the years.

Been here since the beginning also (RLC#199). 2 hours online trying to fix credit card ("invalid payment method"), waited 50 mins on phone for CS, and for the first time in 18 years, not a member anymore. What a shame. I was here for the Neos anyway and not many seem to care for those anymore.

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Posted

It used to be that old rlc members could renew first and then new members later. Since Mattel changed all that, it is really not a club anymore,

it is just a sales site, because if it were a club, they would just honor the members that have been here to keep everything going.  

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