HAQCORE Posted March 5, 2020 Posted March 5, 2020 Hai collectors.. has any purchases been canceled? What happened to this mattel? I've been a member for the past 3 years with no problems, but this time my purchase was canceled. Can anyone from mattel explain why this happened? Quote
Mattel Support Posted March 5, 2020 Posted March 5, 2020 We're sorry for your frustrated shopping experience! Canceled orders may occur if our system detects any inconsistencies in your order history or personal information. For more information, please reach out to our Customer Service team. Our team is happy to help! Phone or e-mail support is available Mon.- Fri., 9:00 a.m. - 6:00 p.m. EST. You can find all of our contact information here: https://service.mattel.com/us/ContactUs.aspx . Quote
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