Chlaredo Posted March 5, 2020 Posted March 5, 2020 For those RLC members who were locked out of renewing their membership and could not make any purchases in the shop, go into your accounts and check across the forums. See if you are now able to make a purchase by going into the shop and adding anything to your cart, you should be able to go all the way to the checkout just don't finalize anything unless you want the item selected. See if you are no longer able to access the RLC forums. I have been conversing back and forth with the IT department and provided screenshots of what I was seeing and finally today it looks as though I am finally cleared of all the errors. Hopefully there will be more memberships available that we can go and renew our membership. What I have discussed here should only apply to those who were locked out from the ability to even add the membership to their carts, any other issue, if still valid would be a separate issue. Quote MSG Jay Comparoni FAILURE IS NOT AN OPTION
Chlaredo Posted March 5, 2020 Author Posted March 5, 2020 I have checked and no longer see the RLC forums and I can also add things to my cart again. Hopefully everyone who was in this same situation are now back to normal and if RLC memberships come up again we can renew them as normal. 1 Quote MSG Jay Comparoni FAILURE IS NOT AN OPTION
PEACHYVeLvET Posted March 10, 2020 Posted March 10, 2020 Where are the rlc forums? They said they would go dark to the new rlc year started Quote
SKIDS33 Posted March 11, 2020 Posted March 11, 2020 I have not been able to renew my membership. I've been a member for years. I had this happen 2 years ago. They had to fix something on there end. I also missed out on the tootsie Nova. Very sad. I called in and they are giving it to there techs to fix. I hope they can fix this issue fast. Quote
Chlaredo Posted March 11, 2020 Author Posted March 11, 2020 5 hours ago, PEACHYVeLvET said: Where are the rlc forums? They said they would go dark to the new rlc year started You should be seeing them by now. Quote MSG Jay Comparoni FAILURE IS NOT AN OPTION
SKIDS33 Posted March 11, 2020 Posted March 11, 2020 I was able to make my club purchase this morning. Thanks to HW techs. I hope everything is working good going forward. I was not able to purchase the tootsie Gasser because of the problem. Guess it's eBay for that one. Quote
Chlaredo Posted March 13, 2020 Author Posted March 13, 2020 I/m guessing you don't know that this is mostly outsourced already. Quote MSG Jay Comparoni FAILURE IS NOT AN OPTION
Oldmanhotwheel Posted March 13, 2020 Posted March 13, 2020 12:01pm EST and they were sold out. This should be available to all. Now what? Wait until possibly next year? Geez. 1 1 Quote
BillJ63 Posted March 15, 2020 Posted March 15, 2020 On 3/13/2020 at 12:12 PM, Oldmanhotwheel said: 12:01pm EST and they were sold out. This should be available to all. Now what? Wait until possibly next year? Geez. The way this was done was just not right!..............BILL Quote
750gixxer Posted March 16, 2020 Posted March 16, 2020 Morning, I can't see the RLC forums, under my name says HWC, but it seems as if i wanted I can purchase from the store. My membership renewal was confirmed with customer support. Quote
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