DOPEY1 Posted August 22, 2023 Posted August 22, 2023 Did anyone receive a message about redeeming a code for a replacement figure for the Kansas City Chiefs Superbowl set? The email says they fumbled and are offering a replacement figure. What was the fumble? Quote
Gabiilupe Posted August 22, 2023 Posted August 22, 2023 The fan’s shirt says LVI instead of LVII Quote
KWBAJOREKCOMCAST.NET Posted August 22, 2023 Posted August 22, 2023 I cannot figure how to get the code for free replacement figure? Ordered it but never received email for code, so have been charged for it? Quote kbajorek
FILI Posted August 22, 2023 Posted August 22, 2023 Hi, check the email account that was used when you pre-order the set. The code was send to that email. Make sure you are able to see the entire email (some emails will hind part of the email.) Hope this helps Email titled is: Thanks for Ordering Our Little People Collector Set! Email read: Thank you so much for ordering the Little People Collector Super Bowl LVII Champions Set. Our team experienced an unfortunate fumble, so we’re calling an audible to fix it. Grab the code below and use it to order a free replacement figure for your set, with free shipping and handling. You’ll receive one replacement figure for each set you ordered through the Mattel Creations account associated with this email address. But you must place your replacement order by September 30, 2023 at 11:59 PM PT.* Redemption Code: ____ The code is listed at the bottom of the email along with a black box the reads Redeem my code. Once you clcik on the black box it will take you to the selling page where the firgure its going to be listed for 57.00 and at checkout the code will show up and if it doest you copy it from the email. The email also stated that if you have any problems to call them or email them. Calls and emails may be handled outside your country of residence. Your call will be recorded for quality control, training, legal, and other business purposes.U.S. & Canada: 1-800-858-0102 Quote
HOTWHEELHOMEY Posted August 23, 2023 Posted August 23, 2023 My original order, which I had already received, was for three sets. When ordering the replacement, do I order three, or do I just order one and they will automatically send three? Right now I have three in my cart but am only getting a credit for one. Quote
Tony Tracy Posted August 24, 2023 Posted August 24, 2023 On 8/21/2023 at 5:29 PM, DOPEY1 said: Did anyone receive a message about redeeming a code for a replacement figure for the Kansas City Chiefs Superbowl set? The email says they fumbled and are offering a replacement figure. What was the fumble? LVI on the fan's shirt instead of LVII.... Quote
DOPEY1 Posted August 24, 2023 Author Posted August 24, 2023 Oh, okay thanks. I didn't look close enough to notice. Quote
Tony Tracy Posted October 20, 2023 Posted October 20, 2023 Just got my shipping notice for the correct fan figure.... Quote
marbuckle123 Posted October 24, 2023 Posted October 24, 2023 On 10/19/2023 at 8:15 PM, Tony Tracy said: Just got my shipping notice for the correct fan figure.... Got mine today, Go Chiefs!! 1 Quote
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