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Posted
23 hours ago, the Berserk 77 said:

Dear Mattel Team,

i tried to reach out at your customer support service email two times the last 4 month and i still have no replay. Last time it was the end of may.

One point was the really bad condition of the package which is for me as an ovp collector not really acceptable because that great artwork is an main part of the Motu franchise/ article. Is it possibel to get a new package for Eternia?

Point 2, i still miss my second Eternia and King Grayskull. It would be great to get some response from you, Mattel and please feel free to contact me. greetings from germany.

Thank you very much for your understanding.

 

 

 

 

 

 

 

Could contain: Book, Publication, Art, Drawing, File Binder, Text, Person

Could contain: Box, Cardboard, Carton, Advertisement, Package, Package Delivery, Person, Poster, Book, Publication

Could contain: Box, Cardboard, Carton, Package, Package Delivery, Person

Could contain: Page, Text

Could contain: Box, Cardboard, Carton, Package, Package Delivery, Person

@CM Dom

  • Like 1
  • 2 months later...
Posted
1 hour ago, Egm said:

Hi. Will Eternia playset ever be re-released? I know lots of people who would like to.

It was a crowdfunding item.  Those do not get rereleased.  

M i C h A e L    : )

 

Posted
14 hours ago, Egm said:

Hi. Will Eternia playset ever be re-released? I know lots of people who would like to.

i know right? I bet at least half of them are collectors who received broken boxes or broken eternia's😝

There are still people in the "Customers Support" section of the forum waiting for a reply.....🙄

  • Like 1

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