Matchbox Collectors 1991 BMW E30 on sale July 11 2024 (tentative) - all purpose topic

[Syncryptica]

3 hours ago, CoastDiecast said:

They finally got back to me by email & it's too expensive for me to call them since I'm international I called them twice before and no one answered, they offered me a $13 refund on the m3 it still doesn't really help since it cost me $53 originally.

Smh I wasn't thinking about any Intl aspects. That's messed up actually. I'd take the money then take the car apart and customize it but I'm weird like that.

[CUCURUCHO]

On 9/13/2024 at 7:32 PM, CoastDiecast said:

I opened mine it & it has paint chips & I have contacted CS via email but they won't reply back, so idk.

Hello. Please try to contact CS again. If you don't get a response, visit the policy return section at mattel creations. I think there you can at least get an answer from Mattel. However, make sure you can return the item from your country. If you cannot return it, try to negotiate an alternative solution such as a partial refund of the cost of the item. Luck

[CoastDiecast]

23 hours ago, CUCURUCHO said:

Hello. Please try to contact CS again. If you don't get a response, visit the policy return section at mattel creations. I think there you can at least get an answer from Mattel. However, make sure you can return the item from your country. If you cannot return it, try to negotiate an alternative solution such as a partial refund of the cost of the item. Luck

CS replied & international customers can't return items (which I already knew) so they only offered me a partial refund which I took.

Edited October 4 by CoastDiecast

[CoastDiecast]

On 9/22/2024 at 5:48 PM, Syncryptica said:

Smh I wasn't thinking about any Intl aspects. That's messed up actually. I'd take the money then take the car apart and customize it but I'm weird like that.

It sucks but oh well.

[MORGEN99]

For anyone with this in hand, does the hood shut or does it only shut like in the pictures with that gap?  Thanks.