ShanaRose Posted Thursday at 08:47 PM Posted Thursday at 08:47 PM My dolls shipped yesterday. 2 Quote 🏵️🍁🌸
JoCXONox Posted Friday at 02:48 PM Posted Friday at 02:48 PM I received my tracking number 3 days ago in the morning, but hasn't updated yet, Should I worry? Quote
Miss Jaye Posted Saturday at 12:29 AM Posted Saturday at 12:29 AM 9 hours ago, JoCXONox said: I received my tracking number 3 days ago in the morning, but hasn't updated yet, Should I worry? Dolls get shipped in batches and some of us get dolls sooner than others. But if you have concerns I would contact Mattel CS. I hope you hear an update soon. 🙂 4 Quote
Ghouls just wanna have fun Posted Saturday at 09:44 PM Posted Saturday at 09:44 PM My dolls have been out for delivery since 5am today and it’s 4pm so I’m getting impatient lmao 😂🥲😭 2 Quote
shark_bonez Posted Monday at 05:51 PM Posted Monday at 05:51 PM Omg I didn't end up getting my dolls til Saturday!! They went to 3 different places in California, Texas, a random city in Washington, my town, Portland, my town again, and then I called the post office to make sure they were actually there. The worker was very helpful and was able to confirm that it was on a truck out for delivery for reals! Such a crazy time but so happy to have them! 4 Quote
ShanaRose Posted 21 hours ago Posted 21 hours ago (edited) 10 hours ago, shark_bonez said: Omg I didn't end up getting my dolls til Saturday!! They went to 3 different places in California, Texas, a random city in Washington, my town, Portland, my town again, and then I called the post office to make sure they were actually there. The worker was very helpful and was able to confirm that it was on a truck out for delivery for reals! Such a crazy time but so happy to have them! Your dolls wanted to see the world and that postal worker broke their spirit. 😥 (Congrats on finally getting the girls, mine will arrive tomorrow!) Edited 21 hours ago by ShanaRose 2 1 Quote 🏵️🍁🌸
JenniferBabyK Posted 6 hours ago Posted 6 hours ago I need some help please! I’m afraid my Reproduction dolls may have been lost during shipping by FedEx I got a weather delay and there is no bad weather where the last scan of my package was done it’s been stuck in Indiana. I called FedEx and they have no answer for me and keep using this bad weather excuse and nothing updates in my shipment progress! If they have in fact lost my package will Mattel be able to replace these dolls? I don’t want a refund I want the dolls! I refuse to spend quadruple the cost from resellers! What happens when the shipping partner loses a package? What precautions has Mattel creations taken for situations like this with popular dolls that are apparently sold out online? 1 Quote
Onikaa Posted 6 hours ago Posted 6 hours ago 3 minutes ago, JenniferBabyK said: I need some help please! I’m afraid my Reproduction dolls may have been lost during shipping by FedEx I got a weather delay and there is no bad weather where the last scan of my package was done it’s been stuck in Indiana. I called FedEx and they have no answer for me and keep using this bad weather excuse and nothing updates in my shipment progress! If they have in fact lost my package will Mattel be able to replace these dolls? I don’t want a refund I want the dolls! I refuse to spend quadruple the cost from resellers! What happens when the shipping partner loses a package? What precautions has Mattel creations taken for situations like this with popular dolls that are apparently sold out online? They can only refund you, my deadfast ghoulia get lost and i just get refunded... 1 Quote
miss_understood Posted 5 hours ago Posted 5 hours ago Yep, even though my lost Spectra was still available in the shop, they refunded and I had to order a new one... 1 Quote
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