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Posted

Hi everyone!! hope you all are having an amazing day! just asking a few (might be obvious or even dumb but id rather not having this doubts than be worried about this hehe) questions, so I just ordered and paid my first couple of dolls, two creeproductions, here, the order status really scares me, it says  Fulfillment Status: Unfulfilled 
and it really worries me cause im afraid something on my information is wrong, I havent received any updates on my email and it has been almost a day, I just want someone to guide me a little on how it really works? does it takes a lot? how much time does it takes usually? the money already cleared my bank and not sure whats next... I appreciate your time in idavance...

Posted
43 minutes ago, ITUU said:

Hi everyone!! hope you all are having an amazing day! just asking a few (might be obvious or even dumb but id rather not having this doubts than be worried about this hehe) questions, so I just ordered and paid my first couple of dolls, two creeproductions, here, the order status really scares me, it says  Fulfillment Status: Unfulfilled 
and it really worries me cause im afraid something on my information is wrong, I havent received any updates on my email and it has been almost a day, I just want someone to guide me a little on how it really works? does it takes a lot? how much time does it takes usually? the money already cleared my bank and not sure whats next... I appreciate your time in idavance...

@ITUUHi & Welcome to the Forums!🤗The status of "unfulfilled" is normal..expect it...and we ALL get it ☺️it will say "unfulfilled" until MC sends the info/merch to the shipper then the status will change to "fulfilled" and e-mails will follow...I've been here for a few years and this is the process....keep checking your status if you need to...it could change in a heartbeat...when it changes to fulfilled your items are on their way!! If there is anyone else that may add to this for a new member please do!!!☺️

  • Like 1
Posted

I definitely freaked out a little seeing the status unfulfilled, but not nearly as much as when I saw the status fulfilled long before I ever received the doll. 
I live in Canada and the tracking gets sketchy when the doll crosses the border.. 

Believe me, I’ve definitely contacted the lovely staff at Mattel on multiple occasions. My dolls have always shown up.

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