MARICELA68 Posted June 30, 2011 Posted June 30, 2011 I was trying to use my rewards on my purchase before it expires today and when i was trying to check out it doesn't show up! This is the first time that it has happened to me! Can anyone help? please!
SHEREEM Posted June 30, 2011 Posted June 30, 2011 Maricela, I'm going to move your posts to the Member Complaint Forum, as one of the CS reps may see it there. I might suggest that you call Customer Service and place your order by phone. They can assist with the reward issue.
MARICELA68 Posted June 30, 2011 Author Posted June 30, 2011 Also, I'm Placing an order over $100 and I'm being charged for shipping! Do I need a code? Please can someone respond ASAP because I don't want to lose my rewards because of this Issue! Thank You.
Guest BCCS LesP Posted July 2, 2011 Posted July 2, 2011 Hello Maricela, I am not sure if you called in to Customer Service. I do see where you used your 2nd Quarter reward on order 54179579 placed on May 8, 2011. It appears that the free shipping code was not working for a short period but is now working again.
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