Guest kevlan23 Posted October 28, 2011 Posted October 28, 2011 My Nickolai was stained by the hat he wears. When i called customer service they said I am not "supposed to remove the hat". Is this for real? I am not allowed to remove a collector doll's clothing?
Guest TOYBOX1572402193 Posted October 28, 2011 Posted October 28, 2011 We are very sorry to hear that your BFMC Nikolia Ken doll has stains, a Customer Service representative will contact you shortly for clarification. Thank you so much for alerting us and please be patient while a BCCS representative reaches out to you.
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