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Login not accepted for putting items in cart


Guest MIKA241572404255

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Guest MIKA241572404255
Posted

I am a gold member and have been a club member for several years. When I try to put something in my cart at Barbie Collector or Mattel, it wants my login (although it knows who I am because it says Hello, with my name at the top of the screen). I input my login, it does not recognize it. I try again and then hit Forgot Password. I put in the email address I have used all these years and it does not recognize it. I can get to the forums on Barbie Collector most of the time but I cannot put items in my cart. This is very frustrating. Please help me!

 

Thanks.

mika24

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