Guest MOPOSH1572391012 Posted September 25, 2018 Posted September 25, 2018 Trying to buy a doll and it's not going through. I had to google to find CS phone number. Why isn't that on your Web site? Was told wait would be 3 mins. It's not. This is why Mattel is going down the tubes. Your CS sucks. I'm trying to get the doll for a friend otherwise I would just give up. I'm at the point where I will.
Guest MattelConsumerServices Posted September 26, 2018 Posted September 26, 2018 Please give our team a call to have them take a look at your account! They can be reached at 800-747-8697, support is available Monday-Friday, from 9AM-6PM EST.
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