NOT A COMPLAINT, JUST A THANK TO BC CUSTOMER SERVICE

[Guest miranda821572402659]

I am usually satisfied in the way I receive my dolls and I don't have no problems with my shipment. However, when I received my Hope Diamond and opened her, I realized, the box was missing the certificate of authenticity and the doll stand base. I called customer service and they help me and solved the problem. 

I want to say Thank you to all the team, specially to Kim who was the one solving the issue. Also, she patiently made my shipping address changes in multiple orders.

I work as a bank teller and I feel good great when a customer give me a compliment. It is not easy to deal with people and you do a great job!

Thank BC Team 

[Guest BCCS LesP]

Thank you Cynthia!  I will pass your comments along to Kim and her supervisor.