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Free Shipping and Quarterly Reward


Guest werffette

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Guest werffette
Posted

Hello!  I just purchased two EOTA dolls and I did receive the free shipping, but my quarterly reward was not applied (I have not used the current quarter reward).  Was it not applied because of the free shipping?  Thanks for your help!

Posted

Hi werffette, welcome to the BFC!  If you just joined today, your reward is not yet active but will be available for use in 24-48 hours typically.  If you have been a member for awhile, your reward should have been applied.  A Customer Service rep will contact you via pm to assist you further.

 

Thank you!

Guest BCCS LesP
Posted

Hello werffette,

 

I checked your account and you used your 2nd Quarter reward on April 9, 2012. The order number is 58701353.  It was for the Katniss Dolls.  Please let me know if I can be of any further assistance.

 

 

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