not getting emails

[Guest barbiememo1572391842]

Hi; i'm not getting emails. i have not rec'd any emails, in the last 9 mos...

[Guest BCCS LesP]

Dear barbiememo,

I will have our Tech Team check your e-mail address to make sure that it is active in our system. 

Something that you can check on your end; with the new site, the default for your membership is to NOT receive promotional e-mails. If you would like to receive e-mails, you must manually change your account setting. (Note that these e-mails are generated from a different area than the order confirmation e-mails you receive when you place an order in the BC Shop.)

 

To check the settings of your profile go to:

 

'Your Account' (from the drop down list under your name at the top right of any page)

'Edit Preferences' (in the center gray part, then about mid-way down the page)

You'll see: 'Sign up for e-mail updates from BarbieCollector.com' ~ make sure that box is checked and make sure to hit the 'save' button!

 

You may need to add news@email.barbiecollector.com to your Contact List/Address Book. Check your spam folder as your e-mail service may have filtered e-mail correspondence into it.  AOl will do this with system generated e-mails.

 

Some e-mail providers automatically bounce mass e-mails. If you haven't added 'barbiecollector.com' to your list of friends to begin with, there's a pretty good chance your e-mail provider has declined our mass e-mail, not that we haven't added you.

 

In addition, all e-mails are posted at the top of the Modern Barbie® Dolls Forum on the Message Boards right after they are sent out.