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Is It Safe to Place an Order?


Guest ADELEBRUNO1572394957

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Guest ADELEBRUNO1572394957
Posted

I want to place my order for the new Grace Kelly Silkstone doll but after reading about all the recent problems with shipping I am apprehensive.  Please advise.

Thanks!

Posted

Adele, because of the amount of orders submitted during the Dream Sale, shipping has been just a bit slower than usual.  You should have no problems with ordering a new doll but if you should have any issues with her, you may return her within 30 days for a refund.

 

I personally order almost all of my dolls from here at the BC Shop and have never had a damaged item nor have I had to return any item.

 

Thanks so much! 

Guest BCCS JenM
Posted

Hi Adele, we will be happy to answer your questions regarding shipping and placing an order for the Grace Kelly doll.  Please call our customer service department and one of our associates will assist you.

 

Thanks!

Jen M

Mattel Moderator

In Response to Is It Safe to Place an Order?:

I want to place my order for the new Grace Kelly Silkstone doll but after reading about all the recent problems with shipping I am apprehensive.  Please advise. Thanks!

Posted by adelebruno

 

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