packing peanut residue

[Guest SKIPERDEE11572384485]

I received my Hair Fair doll today. The doll box was not enclosed in a plastic bag or wrapped in tissue paper. The inside of the doll box had packing peanut dust and residue all over including on the inside of clear plastic window of the box. In the past I received dolls wrapped or inside a plastic bag to prevent this. Please consider returning to this practice

thank you

[Guest BCCSMaryH1572392859]

Hi skiperdee1,

I'm sorry to hear about the condition of your doll. We would be happy to provide an exchange. Please send me a pm with your order number and conatct information.

Thanks,

BCCSMaryH