Guest MOPOSH1572391012 Posted March 8, 2012 Posted March 8, 2012 How do I go about doing a return when I didn't receive a packing slip with my original order? Not including a packing slip is a very poor idea. I know others mentioned they did not get a packing slip so maybe someone was asleep at the wheel that day. I hope it is not the procedure now.
SHEREEM Posted March 8, 2012 Posted March 8, 2012 Hi Maurine, here's the information for returning an item without a packing slip: Barbie Collector Returns 8300 Fairway Pl Middleton, WI 53562 What you will need to do is send a note with your name, address, phone, and order number letting our Returns team know what you would like them to do (exchange or refund) and advising them your order came without a packing slip. As always, if you have any questions, you can PM one of the Mattel mods or contact Customer Service. Jen M Mattel Moderator
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