Passport in Pink for International conventioners

[Guest TAL_28]

Apparently my Passport in Pink is stuck at french customs ! how can it be ??? I thought it was free ! no gift mention on parcel ?

Custom are asking for an invoice... I don't know what to do or who to contact

 

does anyone from abroad has this problem ?

[SHEREEM]

tal, let's move your inquiry over to the Member Complaint forum.  A Customer Service rep will see this and be able to assist you.  Thanks for your patience.

[Guest BCCSTammyE1572389943]

Hi tal 28,

 

I've sent you a private message.

 

Thanks,

BCCS TammyE