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To BC Don Re; 45th Anniv doll's head


Guest BC DonD

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Guest BC DonD
Posted

Hi BC Don,

I had ordered my doll through BarbieCollectibles too and I have the same problem as California_Girl. In the box I can move her head vey freely-her head seems TOO LOSE. I am afraid if I take her out of the box her head might fall off. This seems like a growing concern for this doll. Maybe her braid is too heavy or they forgot to put something in the dolls neck? I hate to send her back as she is backordered-if this is a problem will it be fixed on the 45th Anniv Giftset and the AA 45th anniv doll? Any help would be appreciated as these dolls are costly. Thanks very much.

 

Gailya

Guest BC DonD
Posted

barbielvr91,

 

Please email me at don.delucia@mattel.com.

 

Thanks,

 

Don

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