JORDYBOY1 Posted March 17, 2015 Posted March 17, 2015 Hi Mattel, could you please be more careful with designer doll boxes when you deliver I first ordered one 'Zuhair Murad' Barbie, and had it shipped to a shipping buddy in the US last year, by the time it got to me the box was crushed, but i couldnt say who's fault it was due to you not delivering internationally! So I didnt make an issue and I wore it! As I like to keep my designer dolls in the box, I decided to order another one when it was on sale This time, I used a new shipping service called ShopMate (for Australia) and they allow us to have a US delivery depo and then send it onto us in Australia So I ordered another 'Zuhair Murad' Barbie' and guess what! It arrived in yet again, another crushed box I'm starting to think I may not order from Mattel any more as you cant just get it right, I am so upset Hi from David, Melbourne, Australia. Orlando Disney World 2003, Washington DC 2009 Barbie's 50th , Ft Lauderdale 2011 Ken's 50th, Garden Grove Orange County 2012, & Jacksonville Florida 2016 Convention attendee.
Guest BCCSTammyE1572389943 Posted March 17, 2015 Posted March 17, 2015 Dear Jordyboy1, We are sorry to learn that your item did not arrive in first quality condition. I am sending you a pm. Tammy
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