NO LONGER SHIPPING TO US FORWARDING COMPANIES ORDERS CANCELLED Part 2

[Guest badhammy1572377844]

So which information was correct...20mins on the phone yesterday, no reply to our first complaint post, no reply email until this:

 

Dear XXX,

We apologize for any misunderstanding with your orders and shipping 

using a freight forwarding company. Please be assured that your order 

will be shipped to the ___address. We are sorry

that you received incorrect information from us.

There was a system issue on our end with your original order number 

101316210. This is why we cancelled and replaced the order with order 

number 101657816.  This order is currently being packaged for shipment. 

You should receive a shipping confirmation e-mail shortly.

Again XXX, we appreciate your business and look forward to serving 

you again.