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Order Times for Online Exclusives


Guest wagonfielddl

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Guest wagonfielddl
Posted

I would like to say I don't understand why these online exclusives have to be made available during the day when many of us East of California are at work and unable to order. A fine example of this is Shopgirl being available for sale today starting at 12:00 PM EST while I was at work and had no way to order her. I wish BFC would choose a time to make these dolls available when most working people are home from work and have a better chance of getting them. I was going to use my last $20 coupon on Shopgirl, but was unable to and now if I want her I'll have to pay more plus not be able to use my discount. The way these exclusives are made available reminds me of a feeding frenzy with all the sharks swimming around waiting to grab the bait. Sorry! It's just the way I see it!

Posted

Historically speaking, Mattel has run their sales at the same time on Wednesdays since the beginning of the club about 5.5 years ago.

 

I live on the East Coast too in NY so I know exactly what you're talking about. I missed my chance on getting a doll and was heart-broken. Since then, I made sure I was in front of my computer! I said to my boss "I have an appointment" and I was able to make the purchase at that time.

 

Perhaps, for the next time, you can arrange to take a break from work or arrange for a family or friend to order the doll if you cannot be in front of a computer for the sales.

Thank you and Enjoy!

Guest BCLouE1572382628
Posted

The functional reason we do it at this time is that, due to the complexity of launching and monitoring a BFC sale, we need to do it at a time when we have a full staffing complement at affected Mattel offices.

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