Re: Not Receiving Emails From BC

[FRANCASTWIGG]

Since I can't respond to my own thread, I've done what you suggested Veronica. The problem is on BC's end, not mine.

[Guest BC Jodie]

Hi Jackie!

 

We're sorry to hear that you're still having email issues. I've forwarded your concern to technical services for assistance.

 

Thanks, and have a great day!

 

BC Jodie

[Guest BCCS LesP]

Hi Jackie, I was able to verify your account and we showed that your e-mail preference was set to not send you e-mails. I have updated your account on our ordering system so that you can receive e-mails from Barbie Collector. Please let me know if the problem is not resolved. - Les