Guest ANN4362 Posted November 3, 2018 Posted November 3, 2018 i still am not getting email i get the email when i buy a doll but i get nothing telling me about new dolls ann4362@sbcglobal.net please fix
Guest MattelConsumerServices Posted November 5, 2018 Posted November 5, 2018 We're very sorry to hear that, Ann! If you have selected the option to receive "all emails" under your preferences in your account, and still aren't receiving any of our marketing emails, please call our team! Our IT group would like to collect some personal informaiton regarding your account to best assist. They can be reached by phone at 800-747-8697 (or 201-443-1091 for those located outside for North America). They’re available Monday through Friday 9a.m. – 6p.m. Eastern Time.
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