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$20 rewards still not active


Guest bambootres11572393924

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Guest bambootres11572393924
Posted

Hello! I don't mean to complain but just wondering why is it taking so long for my reward to kick in?  I renewed my membership on Wed around 1230 ET.  I've been patiently waiting (and gosh it's hard) and it has been over 48 hrs. I've been checking everyday,  2x a day as a matter of fact.  I hate to miss out on the dolls that I really like and this $20 will help me pay for shipping and give me some discount.  I also renewed my husband's membership right after mine & his reward is also not active yet.

 

Ramona

Guest TOYBOX1572402193
Posted

Dear Ramona,

Please call Customer Service who can review your specific account and will help you place your order using your $20 rewards by calling:

1 800 491 7514

Customer Service
United States
Hours of Operation: 7am - 10pm CT

Thank you,
Toybox

Guest BCCS LesP
Posted

Hello Ramona,

 

I checked your account and I see that your account is now showing that your 1st Quarter Reward is available for your use. 

 

Happy Shopping!

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