Guest SAVANNAHRAIN721572385720 Posted February 16, 2014 Posted February 16, 2014 I was very excited about the Valentine day sale and hurriedly placed my order. I did not think about adding the free calendar thinking it would automatically add to my cart when I check out. That was what happened before when I ordered some Twilight dolls which came with free makeup. I did not add the makeup to my cart, they just added automatically to my cart when I placed the dolls. Now, the calendars are showing as sold out. I would hate to miss on this wonderful free item. I know the sale itself is a wonderful treat from BC/Mattel and I really appreciate it. Most of my items are backordered except for a couple of items. I wonder if someone can confirm if I can still get the calendar with my order # 68490523. Thank you very much in advance for any assistance. I have always been happy with BC'sstellar customer service, especially BCCS LesP who have always been patient and wondeful with my queries. Hopefully you are able to help me once again with this situation.
Guest BCCS LesP Posted February 18, 2014 Posted February 18, 2014 Hello Savannahrain72, The calendars were placed in the shipping boxes as they were processed in our Distribution Center. They would not appear on the order. Sorry for the confusion. We were adding them until we exhausted the supply. Hopefully, you were one of the lucky ones. Thak you for the kind words!
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