I have tried to Checkout but the Free shipping does not show up...

[Guest dals-dolls]

In Response to Re: I have tried to Checkout but the Free shipping does not show up...:

Welcome to the board! It has to be a minimum purchase of $75 for free shipping (after rewards or any other discounts).

Posted by rooneygirl420

 

Yes it was over $75.00 I got to checkout and the shipping was still there....Maybe once I actually "pay" it'll disappear?

[Guest TOYBOX1572402193]

Some exclusions do apply, additional fees are charged to members who live in Canada -- but if the free shipping does not pull up for your order, please contact Customer Service or wait for a CS representative to PM you.

Moving this topic to the Complaint Forum, where a CS representative can better assist you.

[Guest BCCS JenM]

Hi, I sent you a private message.

 

Jen M

Mattel Moderator

 

In Response to Re: I have tried to Checkout but the Free shipping does not show up...:

In Response to Re: I have tried to Checkout but the Free shipping does not show up... : Yes it was over $75.00 I got to checkout and the shipping was still there....Maybe once I actually "pay" it'll disappear?

Posted by dals-dolls