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A big THANK YOU to BC Jen in customer service!!


Guest patty2299

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Guest patty2299
Posted

My orders came in pretty mangled from the pink sale. I had ordered the JA candles with a few dolls and believe the weight of the candles during shipping damaged a lot of my dolls. I have been working with Jen and she has been wonderful! I was able to send the dolls back and get replacements and everything has gone smooth. It is people like this that make me believe they truly care about their product and the customer. Could someone please make sure she sees this post?

Thank you!
Posted

Patty, thank YOU so much for your post!  We know that once in awhile a shipment goes awry and when it does, our CS group steps in to assist and tries to make every member satisfied!  

 

We'll make sure BC Jen sees your post! 

 

Have a great weekend!

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