Jump to content
HO-HO-WHOA: Get up to 50% off (+ extra 10% off for members) through Dec. 8. Shop Now

My Collection has been broken for almost a week


Guest felicityk1572393052

Recommended Posts

Guest felicityk1572393052
Posted

All of my notes are missing. Lists are not shown, although when I click on Edit Lists or sort by list the correct ones are there. Sorting does not seem to be working properly, either. I had seen a couple of other comments about this, but no followup. I hope someone is working on this!

 

Thanks,

Felicity

Guest TOYBOX1572402193
Posted

Dear Felicity,

Sheree alerted BC LouE of this issue after the latest update which took place last week, currently they are working on fixing this, as members had encountered problems with their Collection directly following the update.  We're hoping to have this fixed as soon as possible. Thank you for sharing with us. We hope you can continue to be patient with us while the Tech team identifies the issue and fixes it. Thanks a bunch,

Toybox

 

Update

BC Jodie just posted an update about updates to My Collection which we anticipate to amend issues members are having with it:

 

"We're pushing fixes to the "My Collection" portion of the site today. The site will be down for about half an hour some time this morning for maintenance. Thanks!" ~BC Jodie

Archived

This topic is now archived and is closed to further replies.

×
  • Create New...