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Platinum member - no doll available


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Posted

I don't feel that my membership has any special perks, other than what is expressed, however, I am deeply disappointed that I am unable to order the Proudly Pink doll from here.  The first time she became available I had her in my cart and was looking for something else that would bring my purchase up to the $100 level.  Then i tried to make my purchase and the doll had sold out while in my cart.  The second time the doll was available I came home from work and immediately tried to purchase her and again she was sold out.  Now I have been told that you are not aware of any more dolls being made available through this sight.  I am aware of the production numbers which makes this situation even more disappointing.  I truely hope that I will be able to purchase her here.  I purchased the platinum membership in order to have early access to dolls newly released but that does not seem to have panned out well in this instance.  

Guest MattelConsumerServices
Posted

We're sorry to hear that you did not have the chance to purchase this doll, and apologize for the disappointment this has caused.  We appreciate you taking the time to share this feedback with us!

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