Guest ButtaKisses Posted February 1, 2010 Posted February 1, 2010 the best policy. No where in the recall email does it say, eBay purchases will not be honored in this recall, but apparently, that is the case. I finally got through to Consumer Relations and when asked where I purchased my doll, I was honest, I said eBay. Well today I got a call saying that they would not honor my request because the doll was purchased on eBay and that makes it a used product. I'm sorry but assumed used product or not is not what causes the green ear or potential green ear. I wish somewhere in the board post it stated that returns from eBay will not be accepted, because then I guess I would have been aware that I needed to lie.
Guest BCLouE1572382628 Posted February 3, 2010 Posted February 3, 2010 Hi SpoiledButterfly Please check your PMs. thanks.
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