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Waiting room


Guest LittleMisses

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Guest LittleMisses
Posted

I really hate this waiting room junk.  I have been collecting since 1963 and have hundred's of Barbies, but, they are for my enjoyment, not for profit like the e-bay trolls.  With the last collection of beautiful Barbies ending, I, like lots of others thought that getting a platinum was within reach only for it to be again snatched away by issues with the server or whatever.  The waiting room is a nightmare.  For serious collectors we are being punished for our loyalty.  Yet those whose only interest is to make a quick buck seem to profit.

 

The new system sucks.  It seems that Barbie does not care about what we think or how much we complain.  This is really sad, I love my Barbies.  For me it was a love at first site in 1963 and the start of a new generation of collectors with my grandchildren.  None of this matters when greed takes over.

Guest BCLouE1572382628
Posted

With the migration to the new site have come a lot of... growing pains. We're working to resolve the issues that have come up since the relaunch, and will continue to work to improve the experience for all.

the waiting room is one tool that has been implemented to address traffic concerns on the new site. As we get more data on club sales, and as we're able to fine tune our performance and expectation, we expect the waiting room to be less of a presence going forward. We do expect to use the waiting room again for this week's Blush Beauty sale, but are working to ensure that it's in place for the shortest amount of time necessary.

thanks.

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