QUEENLUCIA Posted July 13, 2014 Posted July 13, 2014 Hi Not a complaint,ut a question I can order from Mattel.com and shipping to canada is 11.98 - that's it... how come i pay so much more ordering from this site?
Guest barbiejlh Posted July 18, 2014 Posted July 18, 2014 Dear QueenLucia, The shipping costs when ordering from barbiecollector.com are based on your order subtotal. Shipping to Canada also includes a $15 surcharge as well as 12% for delivery fees. We use a third party broker and the order is delivered directly to you via Canada Post. It is our understanding that the mattel.com website bases the shipping costs on the total weight of your order and its destination but does not include any custom charges, duties or fees that may be charged by CBSA. You would be responsible for these charges. We appreciate your question and hope that you find this information helpful. Sincerely, BCCS Jami
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