Guest ALLY Posted March 2, 2011 Posted March 2, 2011 Again I am having this problem with fedex smartpost, my Ekaterina package is sitting at fedex and I was told that the package will move when they are ready to move it. I spoke with BCCS Jenn before about this problem and she told me that all my shipments were going to be shipped fedex groudnn only. I guess someone in the shipping department didn't see it. I would like to know why it was shipped smartpost again. I am lucky ifI see my package next week.
Guest BCCS JenM Posted March 2, 2011 Posted March 2, 2011 Hi Ally, can you please send me a private message with your order number? I need to check into it on our end. Thanks! Jen M Mattel Moderator
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