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Phone Order


Guest vudoo1979

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Guest vudoo1979
Posted

Ok...On Friday Feb 23rd I placed a phone order-because I changed my mind on Hollywood Bound-I ordered her and Ingenuie-I checked a day or so later and on Sunday I checked my order and it was going to the wrong address-I called and spoke to someone for thirty minutes-she got the correct address-My dolls were to arrive on March 5, 2007-They were delivered to the wrong address and now I have to wait 24 to 48 hrs for the Tracking Department to call me and then they will ship me out new dolls. Why should I have to wait this long to talk to someone?

 

Thanks

Guest BCCS GwenO
Posted

Hi Angela,

 

We apologize for the frustration that this issue has caused you. We are currently trying to contact you per phone.

 

Thanks,

Gwen

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