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about hard rock cafe ordering system


Guest BCLouE1572382628

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Guest BCLouE1572382628
Posted

hi i have a question i took a day of work just to be able to order this doll i waited all morning and i keep getting this message over and over again so i lost out on ordering this doll. can you maybe tell me why????

 

Shopping Bag

 

 

Item Product Code Price Quantity Item Total

 

 

The following product(s) have purchase quantity limits. Your item quantity has been set to the maximum quantity.:

Hard Rock Cafe® Barbie® Doll

Purchase Subtotal: $0.00

Shipping and Processing: $0.00

Sales Tax: ---

Purchase Total: $0.00

Guest BCLouE1572382628
Posted

Hi starbabies,

 

Sorry you had problems yesterday with the Hard Rock sale. Fortunately, we'll be offering her again later this month, so you'll still have a chance to order her then.

 

As for your order problems, we were experiencing some order difficulties first thing yesterday morning, and what you're seeing looks like the same thing. We had it fixed fairly quickly, so I'm not sure why you continued to get that message the rest of the times you tried.

 

We'd suggest you go ahead and try and add a doll to your cart now (chose an Online Exlusive like Plantation Belle, so it's closest to ordering on a BFC exclusive offer). You can delete the doll from your shopping cart once it's there, we just want to make sure you're able to add them to the cart today. If so, then you'll probably be okay for our next sale. If not, please post to our Report a Problem forum (as our Tech team monitors that regularly) and they'll try and help figure out what's up.

 

Hope that helps!

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