Guest elmoscookie83 Posted December 21, 2011 Posted December 21, 2011 What is the reason that the hair is being glued into the dolls and why is in not being properly rooted? I am not happy with this cheap way of doing things. I don't want to buy over priced dolls and if you continue to glue in the hair I will buy less and less until I just don't buy anything. I am a collector so WHY am I buying collector dolls that are horrible made by Mattel. I am at the point that I need to know why the hair is glued in. This is not a joke I truly want an answer to this hair issue I want to know why this is happening. I understand that the mods always answer questions according to the script but someone need to actually answer this question and not go around it in a false attempt to answer it so please find and admin. I have spent so much money in the short time I have been collecting and I will not spend money on poorly made dolls. Quality control....where is it? A GOLD LABEL should not have this issue Pantone was a doll I wanted so bad and now that I know she is poorly made I am not to happy about her. All the Basics have this issue again and I am starting to wonder if the new mermaid will have this issue....if she does I don't know if I will spend money on getting one.
SHEREEM Posted December 21, 2011 Posted December 21, 2011 Elio, we're sorry you are unhappy with the hair on some recent purchases. We'll pass your concern to the proper departments. Please understand that there are so many questions asked by members that it's just not always possible to provide direct answers from the BC admins or Mattel reps.
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