Guest juanki Posted October 8, 2018 Posted October 8, 2018 Hi Dear Mattel, I placed two purchase orders TODAY from my account linked to my Barbie Fan Club Account, whose id's are #1420556997 and #1421580804. These purchase orders were my paid Platinum membership and a Gifts et but my i am not able to check and verify my purchase order history which doesnt exist, and besides I am not able to receive $30 off if I place a new order up to $120...in other words I bought f an useless membership which doesnt work and deleted my record of purchases made from Mattel and Barbie Collector shop in the last years. I DONT EXIST...What should I do? I live outside US and International Call are very expensive!! ALL MY PURCHASE RECORDS WERE DELETED...What could i do??????
Guest MattelConsumerServices Posted October 9, 2018 Posted October 9, 2018 We will follow up with you privately to gather more information.
Guest juanki Posted October 9, 2018 Posted October 9, 2018 NOW WHEN I ADD ITEMS TO SHOPPING CART, I GOT THE MESSAGE "UNDEFINED" I ATTACHED PROOF In Response to Re: ORDERED PLATINUM MEMBERSHIP (MY ACCOUNT DOESNT EXIST)...I FEEL SCAMMED!: We will follow up with you privately to gather more information. Posted by MattelConsumerServices
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