chip Posted August 20, 2011 Posted August 20, 2011 I received Grace Kelly Bride today. The packaging was great and although the outside box was damaged all was well inside. However, I was very disappointed that there was no catalogue included in the box. I normally get one with each order and I don't have the new catalogue. I hope you are not going to discontinue sending catalogues with our orders.
SHEREEM Posted August 20, 2011 Posted August 20, 2011 We're sorry you did not receive a catalog with your order. I did receive one with my Grace so I think it was overlooked for you this time. I'm going to move this over to the Member Complaints area so a CS rep can contact you! Thanks for letting us know.
Guest BCCS LesP Posted August 21, 2011 Posted August 21, 2011 Hello Collect300 - Sheree was correct in that it appears that we missed adding the catalog to your order. I am sorry for the oversight. I can send you a catalog by mail if you wish. Please send me a PM if you would like one sent. Have a great day!
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